Current DABC Volunteer OPPORTUNITIES

Volunteer With the DABC

What Our Volunteers Do

Volunteer Training

How To Get Started
 

Volunteer With the DABC

Denver Asset Building Coalition (DABC) is recruiting 150 volunteers to help prepare income tax returns between January and April, 2012 for those who are eligible for tax credits and may not be able to afford paid professional assistance (households making less than $49,000 per year). In 2012, DABC plans to operate two Free Tax SuperSites in metro Denver located at the King Trimble Center, 2980 Curtis Street and the Wells Fargo Aurora Main Branch, 9000 E Colfax Street in Aurora.  Our Free Tax SuperSites are open Saturdays and some weeknights from January 28 through April 16.  No prior tax preparation experience is necessary, DABC provides free training to ensure your success.

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What Our Volunteers Do

There are several roles you can fill at DABC Free Tax SuperSites.  DABC provides training for each role.

·         Greeter: Our Greeters create the first impression our clients have by welcoming them and orienting them to the process. Greeters perform an initial screening for eligibility and help clients start their paperwork for free tax preparation. This role includes opportunities to assist Site Manager with administrative tasks, such as filing and mailings. 

Am I a greeter?...  l like to interact with many different types of people and have excellent customer service skills.  I can manage a crowd with effective communication and remain calm.  I also have  basic computer skills.

·         Screener: Our Screeners ensure clients are ready for tax preparation with all their relevant paperwork in order. They talk to customers about their tax return and coach them about savings opportunities. This role includes opportunities to assist Site Manager with administrative tasks such as filing and mailings.   

Am I a Screener?... I like to work one-on-one with clients and organize their paperwork to make the tax preparation process go smoothly.  I might be interested in preparing taxes, but don’t feel I’m quite ready.  I have basic computer skills and am organized and detail oriented.  I like working with a diverse group of people.

·         Tax Assistor: Our Tax Assistors are trained and receive certification from the IRS to prepare tax returns.  They help connect working families with all the tax credits for which they are eligible.  They work one-on-one with individuals and families using intake forms and computer software to electronically file accurate tax returns. 

      Am I a Tax Assistor?...  I like to work one-on-one with clients and get satisfaction from putting their personal information together and helping them receive all their eligible credits and tax benefits.  I may be an experienced preparer or may never have prepared a tax return, but I am interested and have a desire and willingness to learn. I have good computer skills, a strong attention to detail and customer service skills.  I’m willing to pursue Tax Assistor certification training.

·         Site Coordinator: Our Site Coordinators are certified Tax Assistors who help ensure the optimum flow of taxpayers through the site functions of greeting, screening, tax preparation and quality review.  They support volunteers and provide guidance and resources to ensure that every tax return is efficiently and accurately prepared. This role includes management of greeters, screeners, and tax assistors. DABC requires that you have volunteered for one tax season to be eligible as a Site Coordinator.

            Am I a Site Coordinator?...  I am an experienced Tax Assistor and like to make sure things run smoothly.  I am organized and able to remain calm under pressure.  I prefer to have a management role working with volunteers and clients than working with one client at a time.

DABC Board of Directors: DABC is also seeking volunteers to serve on our Board of Directors to help govern and direct the future of the organization. Click here to learn more about that role and our current openings.

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Volunteer Training

DABC offers training in a classroom setting for each of the volunteer roles in December and January.  You’ll learn how to perform your specific role at the Free Tax SuperSite and Tax Assistors will also receive training on TaxWise software (the tax preparation software) and support to pass the certification test prior to working with clients.  In addition to the classroom training, DABC offers open computer labs with instructors where volunteers can practice and ask questions to help with the certification process.  The certification process can also be performed at your own pace using online training tools from any internet connected computer.  Tax Assistors will also be assigned a mentor to support your initial tax return preparation.

Returning volunteers, please view the 2012 Returning Volunteer Welcome Packet for the training schedule and tax assistor certification guidelines and support materials.

New Volunteers, please view the 2012 New Volunteer Welcome Packet for the training schedule and tax assistor certification guidelines and support materials.

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How To Get Started

The first step to volunteering with DABC is to complete an online application through VolunteerHub.  Click the VolunteerHub Login button below and you’ll be taken to our VolunteerHub web site, where you can register a new account.

More questions?  If you can’t find the information you are looking for and want to speak to someone about DABC, fill out the information below.  We will contact you within 48 hours. You may also call our Volunteer Coordinator at (720) 865-2433.

Please note: If you would like to volunteer at a site that is not located in the Denver metro area, please contact the Denver Internal Revenue Service Stakeholders, Partnerships, Education and Communication (IRS SPEC) office at (303) 603-4564 for additional locations and volunteer application procedures.

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